Shipping policy
Shipping Policy
At Bunnies & Monies, we aim to get your order packed and on its way as quickly as possible.
Shipping Timeframes
Estimated delivery times are:
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Standard Shipping: 3–5 business days
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Express Shipping: 1–3 business days
Delivery times are estimates only and may vary depending on your location, particularly for regional, rural or remote areas.
Delivery times may also be affected by public holidays, weather, courier delays or other circumstances outside our control.
Order Processing
Orders are processed during normal business days.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.
Please note that estimated delivery timeframes begin from the date your order is dispatched, not from the date your order is placed.
Shipping Costs
Shipping costs are calculated and displayed at checkout before payment is completed.
Any available Standard or Express shipping options will be shown at checkout based on your delivery address.
Regional & Remote Deliveries
We love sending Bunnies & Monies orders all across Australia.
Delivery to regional, rural and remote locations may take longer than the standard estimated delivery timeframes.
Courier availability and delivery times may vary depending on your postcode.
Incorrect Shipping Address
Please ensure your shipping address is correct before completing your order.
If you notice an error in your delivery address, contact us as soon as possible at:
If your order has not yet been dispatched, we will do our best to update the address.
Once an order has been dispatched, we cannot guarantee that the delivery address can be changed.
Delayed Orders
If your order has not arrived within the expected delivery timeframe, please check your tracking information first.
If you are still unable to locate your order, contact us at:
Please include your order number so we can assist you.
Lost or Damaged Parcels
If your parcel appears to have been lost in transit or arrives damaged, please contact us as soon as possible.
Include:
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Your order number
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Details of the issue
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Photos of any damaged items or packaging, where applicable
We will work with you and the delivery provider to investigate the issue and arrange an appropriate solution where required.
International Shipping
International shipping is only available where shown at checkout.
International delivery timeframes and shipping costs will vary depending on the destination.
Customers are responsible for any applicable customs duties, taxes or import charges unless otherwise stated.
Contact Us
For any questions about shipping or delivery, please contact:
Bunnies & Monies
Email: admin@bunniesmonies.com.au
Website: www.bunniesmonies.com.au
Last updated: 15 September 2026